Question 1

How long will my order take?

Accepted Answer

We dispatch within 1–2 working days. Most orders arrive in 3–7 working days — check your pincode on any product page for an estimate.

Question 2

Is shipping free?

Accepted Answer

Yes, on orders above ₹999. Below that, shipping is a flat ₹79.

Question 3

Do you offer cash on delivery?

Accepted Answer

Yes — on most pincodes for orders up to ₹5,000, with a ₹49 fee. Paying online by UPI is faster and free.

Question 4

How do I choose the right size?

Accepted Answer

Go by your baby's height and weight rather than age — our size guide lists both. If they're between sizes, size up.

Question 5

How should I wash WOOSH clothes?

Accepted Answer

Machine wash cold, inside out, with similar colours. Line dry in shade to keep colours soft and bright for longer.

Question 6

Can I exchange for a different size?

Accepted Answer

Of course. Unworn items with tags can be exchanged within 7 days of delivery — we'll arrange the pickup.

Question 7

When will I get my refund?

Accepted Answer

Refunds are initiated within 2 working days of your return passing a quality check and usually reflect in 5–7 working days.

Frequently asked questions

Orders & delivery